For Asian users
Company and Contact Information
- Company Name: Kobike
- Address: 9 avenue Parmentier, 75011 Paris, France
- Email: contact@kobike.fr
- Phone Number: +33 7 48 50 10 57
Additional Costs
- Shipping Fee: The shipping fee will be clearly stated at checkout, based on the delivery location and package size.
- Handling Fee: There is no handling fee.
Payment
- Payment Methods: Payments must be completed at the time of purchase using one of the accepted methods, which include Visa, MasterCard, American Express, PayPal, Alipay, and in-store payments.
Shipping Information
- Expected Shipping Date: Orders are typically shipped within 3 business days from the order confirmation. Customers will receive a shipping confirmation email with a tracking number once their order has been dispatched.
Return and Refund Policy
- Return and Refund Details: For information regarding returns and refunds, please visit our policy page at Kobike Return and Refund Policy.
Business License
- Regulatory Compliance: Kobike operates under the business license issued by the city of Paris, adhering to all local and national regulations related to commerce and consumer protection.